City Mass Notification System In Place
Residents encouraged to register contact information
Published Jan. 10, 2012 @ 4:20 p.m.
The City of Post has launched the Blackboard Connect™ mass notification platform to enhance communication and emergency preparedness. A community-wide data drive will be held to encourage residents to register their cell phones, private phone lines and email addresses into the system’s secure database. Residents can expect to receive a community-wide call that will provide registration information on Monday, January 16, 2012.
Post has implemented the Blackboard Connect platform so town officials can notify, update and provide direction to the community in an efficient, timely manner. Using the Blackboard Connect service, officials can record and send an unlimited number of personalized voice messages to home phones, businesses, local agencies and mobile phones in just minutes. The service also sends email, text messages (SMS) to mobile phones, and messages to TTY/TDD devices for people who are hearing impaired.
“Communication plays an important role in safety, which is why it’s critical that we have a way to provide residents with important safety notifications and instructions as quickly as possible,” said Arbie Taylor, City Manager of Post. “With the Blackboard Connect service, we now have the power to quickly and efficiently reach residents through multiple communication channels, in just a matter of minutes, which will help to save valuable time and resources.”
City officials can target each message to an unlimited number of groups – everything from mobilizing volunteers to coordinating efforts with relief agencies or emergency personnel. Authorized users can also contact residents based on specific geographical locations using a mapping feature, sending messages to those within select neighborhoods when needed.
“We plan to use the Blackboard Connect system to send a variety of messages beyond emergency alerts, including notifications of inclement weather and other important community updates,” Taylor said. “We are encouraging all residents to take note of this new service and register their contact information so they are prepared to receive essential safety and community information at any given time.”
Publicly available primary residential and business phones in Post have been automatically added in the system. However, to ensure that the city has the most up-to-date contact information, residents should either call (806) 495-2811, or fill out a preferred contact form at City Hall or the City Library, to provide their complete information (up to three phone numbers and two email addresses) and indicate if they have a TTY/TDD. Residents with call blocking services should add (806) 495-2811 to their approved number list to ensure they receive important notifications from the City.
“The best way to keep residents informed and, therefore, help to keep them safe is through communication, and the Blackboard Connect platform makes it easy,” said Ed Miller, President of Blackboard Connect. “With the Blackboard Connect platform, leaders can easily send critical information through multiple communication channels to their entire communities, from any given location, and even under even the most extreme circumstances.”
For more information on the Blackboard Connect platform please visit https://www.blackboard.com/connect or contact the company at (818) 808-1462.
The Blackboard Connect ™ platform allows officials to send thousands of messages in minutes, requires no additional hardware, and can be used from any computer with Internet access or telephone. This ensures that administrators can send vital messages from wherever they are located—even if they are evacuated. Additionally, officials receive detailed reports on contacts that did not receive a message, enabling them to follow up through alternative means as needed.
*Blackboard Connect Inc. does not sell, lease, share, or rent personally identifiable information (names, addresses, phone numbers, etc.) to any companies or persons outside of Blackboard or its service providers.